Managed IT Services Raleigh, NC and Boston, MA

Retail

retail systems management

BlueDot Technology works with traditional and eCommerce retail clients to monitor, secure, scale, and manage their IT systems.

monitor and secure

One issue retailers face is managing remote locations with low bandwidth internet. With our industry leading services, you can monitor your internet connected registers and peripherals regardless of bandwidth availability, so you will always know the status of your equipment.

According to Akamai, nearly 45% of visitors won't wait longer than 3 seconds for your page to load. If you depend on web site visitors to sell products, or bring customers to your location, you need that page to load fast. We monitor page load speed, response times, and errors so you know right away if you are in danger of losing those potential customers.

keeping your customers

System outages, slow web sites, and longer lines due to failed equipment lead to the loss of customers. Partner with BlueDot to prevent the issues that turn your customers away.

Benefits

   Monitoring

We monitor all devices under support and provide custom scripts and thresholds to ensure we capture all data points without the flood of false or ignorable alerts

   Maintenance

We perform software and firmware updates, manage users, manage and test backups, and much more

  Compliance

We are committed to making sure you remain compliant, for any regulation, in your data center or private or public cloud

  Vendor Management

We work with your software and hardware vendors to address maintenance, component failures, software bugs, anything that prevents your manufacturing systems from functioning at peak performance

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