Managed Services

Unmatched Capabilities

BlueDot takes care of your IT so you can focus on what makes your business great.

BlueDot Technology offers infrastructure managed services to provide a cost-effective solution to your technology needs. With expertise in network, storage, systems, virtualization, and all modern operating systems, we can manage your entire infrastructure or cover the gaps in your capability so you can re-focus attention back to the health and growth of your business.

Fully Outsourced IT

With the escalating cost of managing and maintaining IT, including hardware, licensing, keeping up with changes in technology, cloud, etc., many companies are finding value in outsourcing all IT related services.

For those clients, we offer 24x7x365 helpdesk, complete hardware procurement and management services, and fully managed database and applications.

If you are looking to refocus your attention to growing your business, BlueDot Technology will monitor and maintain your entire infrastructure.

Co-Managed IT

For organizations that are looking for additional expertise, we offer co-management of your technology resources. This typically includes database management, monitoring, or other specialized areas where proper resources don't fit the budget.

Co-managed services include the same guaranteed SLA and level of expertise our fully managed clients expect.

How do we compare?

We offer all-inclusive plans for all technologies and platforms on a per-unit/month basis

Endpoint Management

Desktops & Laptops

  • 24x7x365 Monitoring
  • Proactive Maintenance
  • Anti-Virus Protection
  • 24x7x365 Remote Helpdesk
  • Managed VoIP
  • Local Backup Management
  • Vendor Management

Add cloud backups for $10/month (includes 100GB storage)

Network Devices

Firewalls, Switches, Routers, Load Balancers

  • 24x7x365 Monitoring & Response
  • Proactive Maintenance
  • Configuration Backup Management
  • Manage Routes, VLANs, Security
  • Installation Services
  • Performance Troublshooting
  • Root Cause Analysis
  • Vendor Management

All inclusive network device management. HA pairs are counted as 1 device

Virtual Platforms

Hypervisor management

  • 24x7x365 Monitoring & Response
  • Proactive Maintenance
  • Virtual Network Management
  • Installation Services
  • Performance Troublshooting
  • Root Cause Analysis
  • Vendor Management

Hypervisor management includes all Virtual Machines running on the hypervisor.

Database

Oracle, PostgreSQL, MS SQL, MySQL

  • 24x7x365 Monitoring
  • Proactive Maintenance
  • 24x7x365 Alert Response
  • Installation Services
  • Performance Analysis
  • Root Cause Analysis
  • Backup Management
  • Vendor Management

Additional charges for Oracle Application management. Contact us for more information.

Server Systems

Windows, Linux, and Unix servers

  • 24x7x365 Monitoring
  • Proactive maintenance
  • Anti-Virus Protection
  • 24x7x365 alert response
  • Installation services
  • Performance Analysis
  • Root Cause Analysis
  • Backup Management
  • Vendor Management
  • Active Directory & Security

Virtual instances included in hypervisor management.

Monitoring

Monitoring as a service for devices not under management

  • Device Configuration
  • Custom Checks
  • Custom Thresholds
  • Time-based Escalations
  • Network and Application Discovery
  • Custom dashboards
  • Ticket System Integration
  • Active Directory Integration
  • Hosted or On-Premise

Industry leading monitoring managed for you.

Volume discounts are available.

Have Questions?

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Contact Us