Managed IT Services Boston

Choose BlueDot Technology for your Managed IT Services in Boston, MA

Our Managed IT Services are here to support your business and help you re-focus on what matters, the management and growth of your business, and leave the worrying about networks, applications, and security to experienced professionals with expertise in the technologies you rely on.

All Inclusive Support

We fully manage and monitor all devices and applications under support, no tiers of service with extra charges for the times you need support the most. Our endpoint management comes with anti-virus, anti-malware, and remote monitoring services to protect your users from outside threats. We monitor all network and server devices, databases, and applications to ensure performance expectations are met and the services are available to your users.

Our managed it services includes:

  • Installation and Configuration
  • New device installation and configuration, configuration of users, access, and monitoring
  • Monitoring
  • We monitor all devices under management and trend utilization to ensure your applications will perform well, and you can forecast future hardware requirements
  • Anti-Virus / Anti-Malware
  • We provide anti-virus and anti-malware protection for all desktops and laptops under management and provide remote management to assist your end users 24 hours a day
  • Backup Management
  • Cloud based backups for endpoints, and tape or volume backups for servers and network infrastructure.
  • Performance and incident management
  • We monitor all apsects of your infrastructure to detect performance issues and determine root causes and work with hardware and software vendors to correct issues quickly and permanently
  • Security hardening
  • We implement best practices for least-access in all aspects of your infrastructure to ensure you are protected against threats and vulnerabilities
  • User and access management
  • We manage your user base, directory services, email, and much more, including firewall and VPN services
  • Preventive maintenance
  • We manage endpoint, server, and application patching and firmware updates to improve security and performance in your infrastructure

Are you looking to get more out of your IT?

Contact us today! Fill out the form or call us at (919) 551-8175

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