Managed IT Services

Your Enterprise-Class IT partner for next generation services

Headquartered in Raleigh, NC, BlueDot Technology provides enterprise-class Managed IT Services to companies across the United States.

We offer full outsourcing or co-managed support for a complete range of services.

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Private Cloud Hosting

Dedicated or shared infrastructure for virtual server and desktop

We offer fully compliant hosting for your enterprise applications, virtual desktops, backup and disaster recovery services, and more.

Service providers have trusted BlueDot to build their datacenter hosting services. You can trust us to manage and protect the applications that keep your business moving.

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Enterprise Monitoring

Custom fully managed monitoring solutions

Unmatched monitoring as a service offering service discovery, automated recovery, custom escalations and personalized dashboards.

We offer fully managed shared or dedicated cloud, and on-premise solutions

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BlueDot Technology is committed to being your primary choice for managed IT services and IT support, serving the entire United States from our offices in Raleigh, NC

The search for a managed IT services provider is difficult. There are too many to choose from and if you don't have IT experience, you may not understand the service offering and how it may benefit your business.

BlueDot works with you to design a managed services plan that ensures your company and its data is protected, secured against external and internal threats; that your networks and servers are available and well performing; that your entire infrastructure is monitored and the right people get notified immediately in case of an issue; and that all your valuable IT resources are recoverable in the case of a disaster. All for a fixed monthly fee, without any surprise billing.

You will not find a more experienced managed IT services company to partner with for the future of your data and applications.

For more information, or to schedule a free consultation with an industry professional, call us at (919) 551-8175 or fill out our contact form below and we'll get right back to you.

services we provide

Managed IT Services Raleigh

Managed IT Services

Proactive managed IT services and monitoring for your network, systems, and applications. We offer 24/7/365 support, providing enterprise level experience for your business.

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Helpdesk Managed Services

Helpdesk

Remote endpoint support, management, monitoring, and 24x7 Help Desk services. Includes Anti-Virus, Anti-Spam, and Anti-Malware protection with 15 minute SLA for critical events.

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Managed Monitoring

Managed Monitoring

Fully managed Monitoring as a Service. As a Zabbix partner, we offer hosted, on-premise, and hybrid monitoring solutions. Custom checks, escalations, and ticket system integrations included.

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Cloud Managed Services

Cloud

A more secure, reliable experience in the cloud. We offer complete management of your public cloud experience. Service providers trust us to architect and support their cloud services. See what we can do for you.

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Business Continuity

Business Continuity

Complete data protection services to ensure your data is safe from disasters, ransomware, and the human element. We offer on-premise and cloud based solutions tailored to your specific needs and ensure your data is secured and recoverable.

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Security Managed Services

Security

Ransomware threats are growing and if you don't have a recovery plan in place, you may have to pay your attacker to get your data back. Understand your vulnerabilities and protect your business with services from BlueDot.

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Our Managed IT Services Include:

  • Installation and Configuration
    • New device installation and configuration, configuration of users, access, and monitoring
  • Monitoring
    • We monitor all devices under management and trend utilization to ensure your applications will perform well, and you can forecast future resource requirements
  • Anti-Virus / Anti-Malware
    • We provide anti-virus and anti-malware protection for all desktops and laptops under management and provide remote management to assist your end users 24 hours a day
  • Backup Management
    • Cloud based backups for endpoints, and tape or volume backups for servers and network infrastructure.
  • Performance and incident management
    • We monitor all apsects of your infrastructure to detect performance issues and determine root causes and work with hardware and software vendors to correct issues quickly and permanently
  • Security hardening
    • We implement best practices for least-access in all aspects of your infrastructure to ensure you are protected against threats and vulnerabilities
  • User and access management
    • We manage your user base, directory services, email, and much more, including firewall and VPN services
  • Preventive maintenance
    • We manage endpoint, server, and application patching and firmware updates to improve security and performance in your infrastructure

Testimonials

"The BlueDot team were instrumental in the deployment of a highly redundant best in class Oracle VM environment within our Data Centers. Their proven record of delivering superb solutions made it an easy decision to have them lead the architecture, design and build out of our environments."

Pete Salamanca, VP of Cloud Services
Managed IT Services

"We had several monitoring solutions through acquisitions and wanted to unify our offering. BlueDot implemented a new monitoring system, customized and updated scripts, and worked with us through the migration of several clients, setting us up for success in moving away from costly monitoring systems and on our way to saving over $50,000 per year in support fees"

Mike Kelley, Sr Director of Infrastructure Services
Managed Monitoring

We were in the midst of a major upgrade to our mission critical Point of Sale (POS) system. With the upgrade, we were to move hosting to AWS. However, upgrade progress was extremely slow, and initial testing problematic. We needed to exit the DC whether the upgrade was successful or not. Thus with confidence in the success of the upgrade being increasingly shaky, we recognized the need for a contingency plan...

That’s when we turned to BlueDot for help. Having worked with you extensively in the past, we had the confidence that BlueDot could help us develop a detailed plan, including a full assessment of the current environment, an architecture with complete bill of materials for a new environment, and all the logistics of a secure migration from the old to the new.

Grant Gouldon, IT Director
Managed Infrastructure Services

Technologies

AND MANY MORE

Managed IT Services

A managed IT services provider offers outsourced remote management of help desk services, network devices, servers, databases, and applications for a fixed monthly fee. Many Managed Services Providers (MSPs) got their start performing break-fix services for their clients, and moved into the fixed monthly fee management due to its cost benefits to both the provider and the client.

BlueDot Technology began in Raleigh, NC as a service provider to services organizations looking to add Oracle enterprise application hosting, improve monitoring capabilities, integrate public and private cloud services, and expand their support capabilities to include enterprise data protection, Linux and Unix support, Oracle Engineered Systems, and automation.

Having experienced much success in offering those services, we are offering fully managed IT services to companies that require network, server, database, monitoring, and help desk expertise to overcome the chronic performance issues or infrastructure failures they may be experiencing. Contact us today to learn more.

Partnerships

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Headquartered in the Raleigh, NC area with additional offices in Boston, MA

Call us at (919) 551-8175

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